House of Crous
Terms and Conditions
- Product Details:
- All products are made from pine wood, unless otherwise specified.
- Pine is a soft, white or pale yellow wood which is light weight and straight grained.
- All products are painted with water-based paint and sealed with a water-based sealer, unless otherwise specified.
- Colours may slightly vary from online samples.
- Colours from different paint batches may also vary due to supplier paint formulas.
- All products are made on order, unless otherwise specified.
- Care Instructions:
- All products should be cleaned with a soft, damp cloth.
- No chemicals should be used on painted surfaces.
- No scrubbing or hard rubbing of painted surfaces.
- All products should not be exposed to direct sunlight or moisture.
- Please note: Surfaces are not stain resistant – spills should be wiped up immediately.
- Products made on order:
- All products are made on order.
- A 50% deposit is required upon placement of all orders, unless otherwise specified.
- All orders are final once the deposit has been paid.
- Deposits will be forfeited on cancellation of orders.
- Lead time for production of furniture is 5 to 6 weeks, unless otherwise specified.
- “Up-cycled” Furniture:
- “Up-cycled” furniture is pre—owned furniture which have been given a fresh look.
- These items are one-of-a-kind pieces, which there is only 1 unit available of to purchase.
- The prices of these items may vary from a newly quoted piece of furniture with similar features, as the raw materials are all “up-cycled”, and not purchased anew.
- Pricing:
- All prices exclude VAT.
- Prices on the website can change at any time.
- All prices on the website, quotations and invoices are displayed in South African Rand (ZAR).
- All prices are firmly established.
- Payment Methods:
- A 50% deposit is required upon placement of all orders.
- The balance of all orders is payable before or upon collection of the item/s.
- Payments can be made via EFT, bank deposit or cash.
- Deposits are forfeited upon cancellation of orders.
- Delivery Options:
- Nationwide delivery available.
- Large Easels: R450.00
- Small Easels and other smalls: R100.00
- All products can alternatively be collected in Durbanville by appointment.
- Exchanges and Returns:
- All items are made on order and therefore cannot be exchanged or returned.
- All items are to be inspected upon collection.
9. Melissa’s Vintage Treasures:
- All items sold in Melissa’s Vintage Treasures are second hand and/used. Items are sold as is and cannot be exchanged, returned or refunded.
- Nationwide delivery is available at R100.00 through Aramex Couriers.
- A local collection option is also available.